DC BAZAAR · LESS STRESS. MORE POSSIBILITIES.
Business identity: DC BAZAAR is the marketplace brand. The proposed company name associated with the business is DCBAZAAR MARKETPLACE LIMITED. This name is being pursued for registration with the Corporate Affairs Commission (CAC); this page does not claim that incorporation has been completed or that a CAC certificate has been issued.
Privacy Policy
Effective date: 3 November 2026
This Policy explains how DC BAZAAR handles personal information when you visit dcbazaar.com.ng, use our marketplace or contact our support team. It should be read together with our Terms of Use. We aim to handle information in accordance with applicable Nigerian data-protection law.
1. Information we collect or receive
- Account and sign-in information: your account identifier and information made available by your sign-in method, which may include your name, email address and profile image when you choose Google sign-in. We use this information to create, authenticate and manage your account. We do not display your private sign-in email to other marketplace users as a public profile field.
- Profile and contact information: display name, business name, phone number, WhatsApp number, business area and address that you choose to add. Certain seller contact details may be shown to other users according to the visibility controls you select.
- Optional SMS preferences: if you choose to receive weekly promotional SMS, we store the phone number you provide, your consent status and the date of your choice. Your SMS number is private and is not displayed on public listings.
- Listings and marketplace activity: listing titles, descriptions, prices, categories, photos, documents, stated locations, saved listings, orders, delivery addresses, buyer/seller details and transaction status information.
- Messages and support: text messages, voice notes, reports, feedback, support requests and information you choose to provide in a conversation. Marketplace conversations are available to their participants and may be accessed by authorised DC BAZAAR administrators for safety, moderation, support or investigation.
- Dispatch and precise location: a rider's device GPS coordinates and accuracy information are collected only after the assigned rider grants browser/device permission and actively starts GPS sharing for that delivery. The rider can stop sharing. The tracking page must remain open; the current feature does not perform background GPS tracking. Buyers may also provide a delivery address or area as part of an order.
- Voice notes: if you choose to record and send a voice note in a marketplace conversation, the app requests microphone access for that action. The recording is sent only when you choose to submit it and is available to conversation participants.
- Device, browser and preference information: basic technical information such as browser/device type, user-agent information, network/security logs and app interaction information may be processed by the services that host and protect the marketplace. The app also stores certain preferences on your device, such as install-prompt dismissal, saved items and sound/voice settings.
2. Why we use information
We use information to create and secure accounts; publish and manage listings; show seller details according to your choices; connect buyers and sellers; operate chat, voice messages, orders and delivery tracking; send notifications; respond to reports and support requests; prevent fraud, spam and abuse; maintain service reliability; and comply with legal obligations or resolve disputes. If you explicitly opt in, we also use your saved SMS number to send no more than one short promotional appreciation or invitation message per week.
3. What other users can see
Public listings can show the content you submit, including photos, description, price and listing location. Seller phone, WhatsApp and business details are displayed only where the relevant profile settings make them visible. Your private sign-in email, authentication credentials and private account records are not intended to appear on public listings. Do not put passwords, bank details, identity documents or other sensitive information in public listing text or photos.
Order and delivery details are shared with the people who need them to fulfil or track that order. Active dispatch location may be visible to authorised participants in that delivery. Do not share another person's information without permission.
4. Payments and financial information
The current marketplace checkout supports payment on delivery or arrangements made directly between buyer and seller. The checkout does not collect card details or process online payments for DC BAZAAR. We do not verify payment screenshots or hold buyer funds through this checkout. If you pay a seller directly, that payment is handled by you and the seller and may be subject to the payment provider's own privacy terms. Do not send passwords, OTPs, card PINs or banking credentials through chat or support.
5. Service providers and disclosure
We use third-party infrastructure and service providers to operate functions such as application hosting, authentication, database and file storage, notifications and technical support. These providers may process information on our behalf under their own service terms and security practices. If you opt in to promotional SMS, your phone number and message content are processed by our SMS delivery provider, Termii, to send the message. Google may process information when you choose Google sign-in. Your device or browser provider may process information for microphone, speech-recognition, installation or permission features.
We may disclose relevant information when required by law, to respond to lawful requests, protect users, investigate suspected fraud or abuse, enforce our Terms, or support a user-requested transaction or support case. We do not sell your account password or use private chat content as public listing content.
6. Cookies, local storage and analytics
The website and its hosting/authentication services may use essential browser storage, session technologies and similar tools to keep the service working, remember your settings and protect accounts. You can manage browser storage through your browser settings, although blocking essential storage may prevent sign-in or other features from working. The current application source reviewed for this policy did not contain an active Google Analytics tag or an advertising SDK. If analytics or advertising technologies are introduced or enabled through another configuration, this Policy should be updated before that collection begins to identify the provider, data collected and available choices.
7. Support and content tools
When you use support, marketplace assistance or content-creation features, the information you submit and, where needed for the feature, relevant conversation context or images may be processed by the service providers that operate those features so they can prepare a reply or requested content. Those providers process the information under their applicable service terms. Do not submit passwords, one-time codes, payment PINs, bank details or identity documents in support conversations or content requests.
Information or content prepared by these tools may be incomplete or inaccurate. Check important details before relying on or publishing it. A prepared response or design does not verify a seller, listing, job, property, payment, delivery, legal outcome or account status. Account restrictions, sensitive reports and financial actions remain subject to access controls and, where needed, authorised human review. These tools do not replace professional legal, medical or financial advice.
8. Retention and security
We keep information for as long as reasonably necessary to provide the service, maintain account and marketplace records, handle orders and disputes, investigate abuse, meet legal obligations and protect users. When information is no longer needed, we aim to delete it or remove identifying details where reasonably practicable. Some records may be retained for a limited period where required by law, security or dispute resolution.
We use technical and organisational safeguards intended to protect information. No website, device, storage system or internet transmission can be guaranteed completely secure.
9. Your choices and privacy requests
You can change or withdraw weekly SMS consent at any time in Settings → Communication preferences. Turning SMS off does not disable essential service messages. You can also update profile and seller information through available account controls. You may ask us to access, correct or delete personal information, or raise a privacy concern, through DC BAZAAR support on WhatsApp. We may need to verify your identity before acting on a request.
To request account deletion, use the in-app Account deletion option or follow the public Account Deletion instructions. The current process sends a request for manual verification and processing; it does not instantly erase an account. Certain records may be retained where permitted or required for legal, security, fraud-prevention or dispute-resolution reasons.
10. Children
DC BAZAAR is an adults-only marketplace for people aged 18 and over. We do not knowingly permit anyone under 18 to create or use an account. If we learn that an under-18 person has created an account or provided personal information, contact support so we can restrict the account and review deletion of the information, subject to legal retention duties. If you believe a child has provided personal information inappropriately, contact support so we can review the matter.
11. Changes and contact
We may revise this Policy when our features, service providers or legal obligations change. The latest version will be published on this page with its effective date. For privacy questions or requests, contact DC BAZAAR support.